City to Utilize Third Party Network System for Emergency Notifications

In an effort to provide more reliable communications with residents and businesses in the event of an emergency, the City of West Plains will implement Swiftreach Networks, Inc. as its emergency notification service provider. The City plans to have the service operational by August 1.

Swift911™ is a system that makes phone calls to specific people or areas in the event of an emergency or for sharing important information. All the calls customers receive will have the Caller ID of ‘City of West Plains’ or ‘City of West Plains Police Department’.

A web portal is now available at westplains.net at the bottom of the landing page to sign up for this service. Customers will have the option of providing a cell phone and/or landline number for notification. Customers may also remove themselves from the service at any time.

The Swiftreach Network Data has been provided by a third party data provider and only includes listed phone numbers in Howell County. It is important for residents and business owners to provide contact information such as unlisted, unpublished or cell phone numbers. Accurate numbers in the database help to ensure emergency information will be passed on to everyone in a timely manner.

If residents would like to provide an alternate number other than home numbers, they may also do so. The alternate phone number would be called if the primary phone number is not answered by a person or answering machine.

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