Contact Us

Contacting City Hall

City HallWest Plains City Hall
1910 Holiday Lane
West Plains, Mo 65775
Phone: 417-256-7176

Office Hours:
8:00 a.m. to 5:00 p.m. Monday - Friday

Leadership Team

Tom StehnCity Administrator/Engineer Tom Stehn


City Administrator / Engineer Tom Stehn P.E. joined the City of West Plains as City Administrator and Engineer in September 2011.

City Clerk/PR Director Mallory Snodgras


Public Relations Director/City Clerk Mallory Snodgras began working for the City of West Plains in August, 2008. She is the official record keeper of the city. The only charge for information is the actual cost of research and copying. Mallory can answer general code questions, prepares the agenda for the City Council meetings and Planning and Zoning Commission meetings. Mallory is also the Public Relations Director for the City of West Plains, representing the city to the press and public as spokesperson. For information on a meeting or to have an item put on the agenda, or to arrange a city facility tour, please contact Mallory at City Hall.

Todd HarmanFinance Director Todd Harman


Jeff HanshawPublic Works Director Jeff Hanshaw

Public Works Director Jeff Hanshaw joined the City of West Plains in October, 1992. As Public Works Director, his responsibilities include the strategic and daily planning over the following departments: Electric, Fiber, Water, Sewer, Water Treatment Plant, Waste Water Treatment Plant, and Sanitation.


Steven MonticelliWest Plains Police Chief/Emergency Management Director Stephen Monticelli


Police Chief Stephen Monticelli came to the City of West Plains in November, 2018. Stephen has a 39-year career in law enforcement, and also serves as the Emergency Management Director. He believes effective law enforcement requires a strong partnership with the community.

West Plains Fire Chief Roy SimsFire Chief Roy Sims


Fire Chief Roy Sims was hired as a full-time firefighter in West Plains in June, 1999. Roy was promoted to Assistant Chief in 2001, and named Fire Chief in 2017.

Todd ShanksCommunity Services Director Todd Shanks


Community Services Director Todd Shanks began working for the City of West Plains in May, 2013. Todd oversees the City's Marketing and Tourism efforts, and as head of Community Services he also assists with Public Relations, the West Plains Public Library, the West Plains Civic Center, the Parks Department, the North Terra Golf Course, and the West Plains Senior Center.

Emily GibsonPlanning Director Emily Gibson


Sherri CromerPersonnel Clerk Sherri Cromer


Personnel Clerk Sherri Cromer has been with the City of West Plains since July, 2005. Sherri's responsibilities include Payroll, pre-employment testing and orientations for new employees, and other related Human Resources duties.

Brad VanaddaAnimal Control Officer Brad Vannada


Dustin HarrisonBuilding Official Dustin Harrison


Tracy MorrisCode Enforcement Officer Tracy Morris


Code Enforcement Officer Tracy Morris  started with the City in June, 2014. Tracy notifies the public of property maintenance and dangerous building ordinances adopted by the City of West Plains for the safety, health and well-being of the community. As Code Enforcement Officer, Tracy enforces these ordinances through Municipal Court proceedings and/or City Council hearings when necessary to achieve compliance.

Melanie BarnettEngineering GIS Coordinator Melanie Barnett


Melanie began working for the City of West Plains in October, 2005, and her primary job as Engineering GIS Coordinator is  to create, maintain and update the database information pertaining to the City's infrastructure. This includes the water, sewer, electric and street networks. She also creates GIS maps for City and public use, such as zoning and floodplain maps. Those maps are available at City Hall, and maps are available to view online at Melanie is also responsible for commercial and residential addresses issued within the city limits.

Mike McMahonEngineering Stormwater Michael McMahon


Stan WebbNorth Terra Golf Course Manager Stan Webb


Golf Course Manager Stan Webb began working for the City of West Plains on a part-time basis in 2011, and was hired to manage the North Terra Golf Course in 2017. In addition to supervising the course, Stan manages tournaments and leagues at the Course and determines how the course is set up.

Tommy MarcakInformation Technology Technician Tommy Marcak


Mike DavisWest Plains Parks Director Mike Davis


Purchasing Director Jeff ShipleyJeff Shipley


Brent LidgardSanitation Supervisor Brent Lidgard


Sanitation Supervisor Brent Lidgard started working for the City of West Plains in March, 1999. Brent is responsible for coordinating residential and commercial routes for refuse and recycling. He also oversees the Transfer Station to ensure that the City is compliant with DNR.

Brian MitchellTransportation Director Brian Mitchell


Transportation Director Brian Mitchell has worked for the City of West Plains since July, 1991. As Transportation Director, Brian is responsible for overseeing the daily operations and future planning for the Street, Construction, Cemetery, and Transit Departments, as well as West Plains Regional Airport. Brian also meets with present and future developers for commercial and residential properties and subdivisions.

Mike FalwellTransit Manager Mike Falwell


Roger PendergrassUtility Supervisor Roger Pendergrass


Utility Supervisor Roger Pendergrass first joined the City of West Plains in July, 1995. He began his duties as Utilities Supervisor in April, 2017.

Darley EaglemanWelcome Center Manager Darley Eagleman


Welcome Center Manager Darley Eagleman started working at the Center in 2003. Darley and her staff provide information to West Plains visitors from all over the world.

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